At sphsky, we know that trusting a platform with your personal information is a big deal. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have as a member based in the Philippines. No fine print tricks — just straight talk.
Here's a quick overview of the privacy principles that guide how sphsky handles your data.
sphsky only collects data that is genuinely necessary to operate your account, process transactions, and meet our legal obligations. We don't gather information just to have it.
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is yours — sphsky is not in the business of monetising your privacy.
All personal data held by sphsky is stored using industry-standard encryption and security protocols. Access to your data is strictly limited to authorised personnel with a legitimate need.
As a member, you have the right to access, correct, and request deletion of your personal data. sphsky provides straightforward ways to exercise these rights without unnecessary friction.
We only send marketing communications to members who have opted in. If you change your mind, you can opt out at any time through your sphsky account settings or by contacting support.
sphsky operates in compliance with the Philippine Data Privacy Act of 2012 and the regulations issued by the National Privacy Commission (NPC). Your data is handled lawfully and transparently.
This Privacy Policy applies to all members and visitors of the sphsky platform. By registering an account or continuing to use sphsky, you acknowledge that you have read this policy and consent to the processing of your personal data as described herein.
sphsky takes privacy seriously. When you sign up and start using our platform, you're trusting us with information about yourself — and we want to be completely upfront about what we do with it. This Privacy Policy is written to be as clear and readable as possible, because we believe you deserve to understand exactly how your data is handled, not just have a wall of legalese thrown at you.
This policy covers all personal data collected by sphsky in connection with your use of our website, account registration, betting activity, payment transactions, customer support interactions, and any promotional programmes you participate in — including our Refer a Friend programme and VIP Club.
sphsky operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the relevant issuances of the National Privacy Commission. If you have questions about any part of this policy, please don't hesitate to reach out — contact details are at the end of this document.
For the purposes of this Privacy Policy, the data controller responsible for your personal information is sphsky. As data controller, sphsky determines the purposes and means of processing the personal data we collect from members and platform visitors. Our contact details are provided in the final section of this policy.
sphsky collects personal data that falls into the following categories. We only collect information that is necessary for a specific, defined purpose — we don't gather data speculatively or for its own sake.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID details | Account verification, KYC compliance, age checks |
| Contact Data | Mobile number, email address | Account notifications, support communications, OTP delivery |
| Financial Data | GCash / Maya account reference, bank account details, transaction history | Processing deposits and withdrawals in Philippine Pesos (₱) |
| Betting Activity | Bets placed, markets selected, game history, bonus usage | Account operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser, session data | Security, fraud prevention, platform optimisation |
| Usage Data | Pages visited, features used, time on site | Platform improvement, personalisation of experience |
| Communications Data | Support chat logs, email exchanges | Customer service quality, dispute records |
sphsky collects personal data through the following means:
sphsky uses the personal data we collect for the following purposes:
Under the Philippine Data Privacy Act of 2012, sphsky must have a lawful basis for processing your personal data. The bases we rely on are:
sphsky does not sell your personal data. We share your information only in the following limited circumstances:
When you make a deposit or withdrawal, sphsky shares the minimum necessary information with your chosen payment provider — GCash, Maya, BDO, BPI, UnionBank, or others — to process the transaction. These providers have their own privacy policies governing their handling of your data.
Where KYC verification is required, sphsky may share identity documents with third-party verification services. These services are contractually bound to use your data only for the verification purpose and to maintain appropriate security standards.
sphsky may be required by law to disclose your personal data to law enforcement agencies, regulatory bodies, or courts in the Philippines when compelled by a valid legal process. We will notify you of such disclosures where we are legally permitted to do so.
sphsky uses trusted third-party service providers to support platform operations — such as cloud hosting and IT infrastructure providers. These parties process data strictly on our instructions and are bound by confidentiality obligations.
In all cases where sphsky shares your data with third parties, we ensure that appropriate safeguards are in place and that data is shared only to the extent necessary for the stated purpose. sphsky remains accountable for your data under the Data Privacy Act of 2012.
sphsky retains your personal data only for as long as it is needed for the purposes described in this policy, or as required by applicable law. The general retention periods we apply are:
When data is no longer required and its retention period has expired, sphsky securely deletes or anonymises it so it can no longer be linked back to you.
Protecting your personal data is a priority for sphsky. We use a range of technical and organisational measures to safeguard the data we hold against unauthorised access, loss, alteration, or disclosure. These include:
While sphsky takes all reasonable steps to protect your data, no system is entirely immune to risk. In the event of a data breach that poses a real risk of harm to your privacy, we will notify you and the National Privacy Commission in accordance with the Data Privacy Act requirements.
sphsky uses cookies and similar technologies on our platform. Cookies are small data files stored on your device that help us recognise you when you return, keep you logged in during a session, and understand how you use our platform so we can improve it.
The types of cookies we use include:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using sphsky, though some features may not work as smoothly.
As a data subject under the Philippine Data Privacy Act of 2012, you have a number of rights in relation to your personal data. sphsky is committed to making it easy for you to exercise these rights. Below is a summary of what you're entitled to:
You have the right to request a copy of the personal data sphsky holds about you and to know how it is being used.
If any data sphsky holds about you is inaccurate or incomplete, you have the right to have it corrected or updated.
You may request that sphsky delete your personal data in certain circumstances, subject to legal retention obligations.
You can object to the processing of your personal data for direct marketing or where processing is based on legitimate interest.
You have the right to receive your personal data in a structured, commonly used format and to transfer it to another service.
Where processing is based on your consent — such as for marketing — you can withdraw that consent at any time without penalty.
To exercise any of these rights, contact sphsky at support@sphsky.com. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing certain requests.
The sphsky platform is strictly for adults aged 21 and over. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on sphsky, please contact our support team immediately.
sphsky may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will notify you through your registered email address or via a prominent notice on the sphsky platform before the changes take effect.
The date at the top of this page always reflects the most recent revision. We encourage you to review this policy periodically so you remain informed about how sphsky protects your personal data. Continued use of the platform after notification of changes constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how sphsky has handled your personal data, please contact us:
Data Privacy Enquiries — sphsky
Email: support@sphsky.com
Please include "Privacy Policy" or "Data Request" in the subject line of your email so we can route your enquiry correctly. We aim to respond to all privacy-related requests within 15 business days.
If you are not satisfied with sphsky's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC), the data protection authority responsible for overseeing compliance with the Data Privacy Act of 2012.
For any other questions about how sphsky works — including account management, betting rules, or payment methods — visit our FAQ page or check our Terms and Conditions.
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